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Your Security & Privacy!
Your privacy is important, so we have created the
following Privacy and Security Policy to let you know what information we collect when you visit our web site,
Heartpetsupply.com, why we collect it, and how it is used. This Privacy and Security Policy also addresses our data
security practices, the options you have to access and control any personally identifiable information you provide
to us, and other matters. This Privacy and Security Policy is governed by our Terms and Conditions. We may
periodically make changes to this Privacy and Security Policy which will be included on this page. It is your
responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so
we encourage you to visit this page often.
Regarding children: This Site is not intended
for or directed to any persons under the age of 18. Heartpetsupply.com does not sell products for purchase by
children. Heartpetsupply.com sells children's products for purchase by adults. By registering with this web site,
purchasing products from Heartpetsupply.com or providing Heartpetsupply.com with any information, you represent to
Heartpetsupply.com that you are 18 years of age or older and that any information you provide to
Heartpetsupply.com about a third party is for a third party that is 18 years of age or
older.
What information do we collect from you? Why? We May Collect Information Needed to Contact
You Later.
If we collect personal contact information (as described below), you may later access
and modify it, and remove it from our system. You may also choose simply not to provide your personal contact
information at the point of collection.
We may collect your name, address and phone
number. When you use our web Site, we may request your first and last name, home or other physical
address, including your street name and address and name of your city or town, your telephone number or other "real
world" contact information.
We use this information to complete, support and analyze your purchases from
Heartpetsupply.com and use of the Heartpetsupply.com web site, for internal purposes and to comply with any
requirements of law. This information may be disclosed to our staff and to third parties involved in the completion
of your transaction, the delivery of your order or the analysis and support of your use of the Heartpetsupply.com
web site.
We may collect your email address: We may request your email address, or other
information needed to contact you online. We use it to complete, support and analyze your purchases from
Heartpetsupply.com and use of the Heartpetsupply.com web site, and to comply with any requirements of law. We use
it to respond to any questions you might have and to provide you with information about specials occurring on the
Heartpetsupply.com web site if you have chosen this service on the Account Login page. This information may be
disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your
order or the analysis and support of your use of the Heartpetsupply.com website.
We may collect
other kinds of information from you: When you use our web site, we may collect personal information
about you described below. You may later access and modify the information, or have it removed. You may also simply
choose not to provide your personal contact information at the point of collection; however, if you do not provide
such information, we will be unable to complete your purchase.
We may collect purchase
information: We may collect information actively generated by the purchase of a product or service,
such as a payment method. We use this information to process your order and analyze and support your use of the
Heartpetsupply.com web site. This information may be disclosed only to our staff and to third parties involved in
the completion of your transaction, the delivery of your order or the analysis and support of your use of the
Heartpetsupply.com web site.
We may collect navigation and click stream data. As you
browse our web site, we may gather navigational and click stream data that shows what pages are visited and how long
various features are used. This information will not reveal your identity or be linked to you personally. We use
this information to complete, analyze and support your purchases from Heartpetsupply.com and use of the
Heartpetsupply.com web site to comply with any requirements of law and to determine the commissions for our
Affiliates. This information may be disclosed only to our staff and to third parties involved in the completion of
your transaction, the delivery of your order, and the analysis and support of your use of the Heartpetsupply.com
web site.
We may use third-party advertising companies to serve ads on our behalf. These companies may
employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising
effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
If you would like more information about this practice and your choices, please write us at the below
address.
Certain exception disclosures: We may disclose your information if necessary to
protect our legal rights, if the information relates to actual or threatened harmful conduct, or Heartpetsupply.com
has good faith belief that such action is necessary to (1) conform to the requirements of law or comply with
governmental orders, court orders, or legal process served on Heartpetsupply.com or (2) to protect and defend the
property or rights of Heartpetsupply.com, the users of its website or the public. This includes exchanging
information with other companies and organizations for fraud protection and credit risk protection. If
Heartpetsupply.com should ever file for bankruptcy or merge with another company, we may sell the information you
provide to us on the Heartpetsupply.com website to a third party or share your personal information with the
company we merge with.
What are cookies? Why do we use them? Cookies are very tiny text files that are
stored on your computer when you visit certain web pages that record your preferences. Heartpetsupply.com uses
cookies to keep track of what you have in your shopping cart and to remember you when you return to our store. They
cannot harm your computer and they do not contain any personal or private information. You must accept cookies to
shop at Heartpetsupply.com.
How do we protect information we collect? We offer secure web pages to
collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable
technical and management practices to help protect the confidentiality, security and integrity of data stored on our
system. While no computer system is completely secure, we believe the measures implemented by our web site reduce
the likelihood of security problems to a level appropriate to the type of data involved. Heartpetsupply.com's
servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft
Internet Explorer, Firefox, Safari, and AOL's browser, so that only Heartpetsupply.com can read a customer's
personal information.
Secured by Rapid SSL
How long do we keep user information? We
generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this
practice according to changing requirements. For example, we may delete some data if needed to free up storage
space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public
forum could stay in the public domain indefinitely.
Data management requests are administered in an
orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently
collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to
accommodate specific requests. In those cases, our general data retention policy applies.
Third
party sites: This Site may contain links to third party websites. Heartpetsupply.com is not
responsible for the privacy practices or the content of such websites. Your use of these third party websites is
entirely at your own risk.
Your consent to this policy: By using the Heartpetsupply.com
web site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security
Policy and it supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting Policy
provision. We may change our Privacy and Security Policy by posting a new version of the policy on this page which
it is your responsibility to review frequently.
Legal disclaimer: This Site operates
AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control.
This Privacy and Security Policy is governed by Tennessee law, excluding conflicts of law principles. Any legal
actions against us must be commenced in Tennessee within one year after the claim arose, or be barred.
If you have a privacy question about the Heartpetsupply.com web site, please email us
using the contact us form.